(818) 730-3127

LEGAL

Privacy Policy

Effective Date: August 2026      Last Updated: August 2026

At NS Mediation Group (“we,” “us,” or “our”), accessible from https://nsmediationgroup.com/, protecting the privacy and confidentiality of our website visitors, clients, and legal counsel is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or communicate with us regarding our mediation and arbitration services.

Please read this policy carefully. By using our website or submitting information to us, you consent to the practices described in this Privacy Policy.

1. Important Notice Regarding Legal & Mediation Confidentiality

Please note that submitting information through our website contact form or email does not create an attorney-client or mediator-client relationship.

Do not submit highly sensitive, privileged, or confidential case details through initial website forms until a formal conflict-of-interest check has been completed and a signed mediation agreement is in place. Communications governed by an official mediation agreement are protected under applicable California mediation confidentiality laws (including California Evidence Code Sections 1115–1128).

2. Information We Collect

We collect information that identifies, relates to, or describes you (“Personal Information”) in two main ways:

A. Information You Voluntarily Provide

When you fill out a form, request a consultation, or contact us directly, we may collect:

  • Contact Information: Full name, business/company name, email address, phone number, and mailing address.
  • Inquiry Details: Information regarding the nature of your dispute, practice area interest (e.g., Business Litigation, Family Law, Real Estate), and preferred mediation format (Virtual or In-Person).
  • Role: Whether you are an individual party, business owner, or legal counsel.

B. Information Collected Automatically

When you navigate our website, we may automatically collect non-identifying technical data through cookies, server logs, and web analytics tools, including:

  • IP address, browser type, and operating system.
  • Referral URLs, pages viewed, time spent on pages, and navigation paths.
  • Device type and location data (at a general city/state level).

3. How We Use Your Information

We use the information we collect for legitimate legal and professional business purposes, including:

  • Providing Services: Responding to inquiries, performing conflict checks, and coordinating mediation and arbitration sessions.
  • Communication: Contacting you regarding your scheduling requests, inquiries, or administrative updates.
  • Website Optimization: Improving our website layout, performance, security, and user experience.
  • Legal Compliance: Complying with applicable legal, regulatory, and professional ethical obligations.

4. Sharing & Disclosure of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties or data brokers for marketing purposes.

We may disclose your information only under the following limited circumstances:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, hosting virtual mediation sessions (e.g., secure video conferencing tools), or processing administrative tasks, provided they are bound by strict confidentiality agreements.
  • Legal Obligations: We may disclose information if required to do so by law, court order, or governmental regulation, or to protect the rights, property, and safety of NS Mediation Group, our clients, or the public.

5. Cookies and Analytics

Our website uses standard “cookies” and tracking technologies to enhance user experience and analyze web traffic. Cookies are small data files stored on your browser.

You can choose to disable cookies through your individual browser settings. However, disabling cookies may affect the functionality or appearance of certain features on our website.

6. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Your California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) regarding your personal information:

  • Right to Know / Access: The right to request information about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: The right to request the deletion of personal information we have collected from you, subject to certain legal exceptions.
  • Right to Correct: The right to request correction of inaccurate personal information.
  • Non-Discrimination: The right not to receive discriminatory treatment for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Web Links

Our website may contain links to external third-party websites (such as legal associations, accreditation badges, or map directions). We have no control over and are not responsible for the privacy practices, content, or policies of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any updates will be posted directly to this page with an updated “Last Updated” date at the top. We encourage you to review this policy periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please reach out to us:

NS Mediation Group

⚑ 600 Hampshire Rd, Suite 211, Westlake Village, CA 91361
☎ (818) 730-3127
✉ info@nsmediationgroup.com
⚲ nsmediationgroup.com